Creating a Script

Written by Nirmala Suryaprakasha

Last published at: February 26th, 2026

Table of Contents

You can create new script pages and set script properties using the options available in the Design tab. Alternatively, you can modify or update the stylesheets using a script (Script) built using Javascript to create the pages.

Creating a Script

  1. Log in to the LiveVox/SmartReach portal.
  2. On the  Configure tab, click Agents > Agent Desktop.
    The Agent Desktop window appears.
  3.  Click the Designer tab.
  4. Select the required Designer Desktop from the drop-down list.
  5. Click the  (arrow) button.
    You are directed to the Designer desktop screen.
  6. Click Scripter > SCRIPTS tab.
  7. Click the New button.
    The New Script window appears.
  8. Specify values in the following fields:
    • Name: Specify a name for the script.
    • Type: Specify type for the script.
    • Description: Specify a description for the script.
    • Client Default? checkbox: Specify by checking or unchecking this box.
  9. Click Save.
    The script is created, and the Design subtab appears to enable you to design the script.