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Campaign Management

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Campaign Management

  • Uploading a Campaign
  • Options for Creating a Campaign
  • Segmenting a Campaign
  • Using a Campaign Template
  • Understanding Click Distribution
  • Reviewing Numbers in a Caller ID (CID) Package
  • Reassigning a Local Caller ID (LCID) Package to a Different Inbound Service
  • Calling Name Control and Administration (CNAM) Overview
  • Understanding Pacing and Throttle
  • Creating or Modifying Dialing Profiles and Dialing Strategies
  • Working with Dialing Profiles and Strategies
LiveVox Fall 2023 Release

About LiveVox
LiveVox (Nasdaq: LVOX) is a next-generation contact center platform that powers more than 14 billion interactions a year. By seamlessly integrating omnichannel communications, CRM, AI, and WFO capabilities, the Company’s technology delivers an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company has more than 500 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.



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